Privacy & Disclaimer

cloudSell is committed to protecting your privacy and to comply with applicable data protection and privacy laws.

Users may need to contact cloudSell for information on how to opt-in or opt-out of use of their information.

We invite you to contact us if you have questions about this policy.

You may contact us by mail at the following address:

cloudSell
5, Jupiter House
Calleva Park, Aldermaston
Reading, Berkshire
RG7 8NN
UNITED KINGDOM.

You may contact us by e-mail: [email protected]
 
You may call us: +44 118 963 7000
 

Complaints Procedure

If you are unsatisfied with the service you have received please contact:
Customer Support Team

Email: [email protected] (Please make the email subject line as follows: Official Complaint)

Phone: 0118 963 7052

You will receive an acknowledgement your complaint and we will send you a ticket/complaint number within 1 working day. Your complaint will be investigated and replied to within 5 working days.

Once you have a response from our Customer support team, if you remain unsatisfied with our attempts to resolve the issue, you can contact Nominet on the following link: http://www.nominet.org.uk/registrants/maintain/complaints/

Abuse Reporting Procedure

Please help us by reporting any abuse you spot, which you believe has come from the cloudSell systems or servers by contacting the Customer Support Team

Email: [email protected] (Please make the email subject line as follows: Abuse Report)

Phone: 0118 963 7052

You will receive an acknowledgement of you report and we will send you a ticket/complaint number within 1 working day.

Your report will be immediately investigated.

Dispute Resolution and Privacy Seals

We have the following privacy seals:

  • Data Protection Act 1998: cloudSell (previously know as @UKPLC) is registered under the data protection act 1998. Registration Number: Z7685806 Date Registered: 10-FEB-2003

For more information, please visit https://ico.org.uk

Data Collection

P3P policies declare the data they collect in groups (also referred to as 'statements'). This policy contains 2 data groups. The data practices of each group will be explained separately.

Group 'ecommerce Transactions'

We collect the following information:

  • Full IP address

At the user's option, we may also collect the following data:

  • HTTP cookies
  • User's Name
  • Home mailing address
  • Home e-mail address
  • Organization Name
  • Mailing address
  • Telephone Number
  • Fax Number
  • Email Address
  • Home Page Address

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Historical preservation.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected:

Statutory Requirement to collect information for taxation and delivery purposes

Group 'Web Sites'

We collect the following information:

  • Organization Name
  • Mailing address
  • Telephone Number
  • Fax Number
  • Email Address
  • Home Page Address

This data will be used for the following purposes:

  • Completion and support of the current activity.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

This is a store of the information provided by our merchants in building their websites. The information may be viewed in the websites.

Cookies

A Cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. It is then read when you visit other pages in the same website. A Cookie cannot read data off your hard disk or read Cookie files created by other sites. Cookies do not damage your system. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser to refuse Cookies or to alert you to when a Cookie is being sent. For information about this look in your browser’s ‘help’ facility. The above Websites also tell you how to remove Cookies from your browser. If you choose not to accept our Cookies, some of the features of our Website may not work as well as we intend. We use Cookies for the purposes of system administration of our Website, to give us information about the number of visitors to different parts of our Website, to allow certain features of the web site to work, and to enhance your visit to our Website. 

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by cloudSell and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of cloudSell. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, cloudSell takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Disclaimer for external links

Please note that by accessing external link you will leave the cloudSell web site. We have a variety of links to our preferred partner’s sites and may display advertisements from third parties on our site. We are not responsible for the content or privacy policies of these sites or third party advertisers, or for the way in which information about their users is treated. We are not authorized to make representations on their behalf and can not warrant or accept any liability for the content of these sites

Page last updated: 29th April 2016